Description
Moving from Chaos and Conflict to Communication and Cooperation!
By Dr. Jermaine M. Davis
This book on leadership, communication, and managing team and organizational conflict will teach you how to:
- Cultivate organizational trust to increase motivation and morale utilizing the Trust Equation Model
- Build leadership credibility utilizing the 5 C’s of a relationship-based leader
- Increase employee engagement by better understanding relationship-based leadership and task-based leadership
- Resolve team conflicts using the Needs, Wants, and Expectations Analysis Approach
- Work with unmotivated colleagues and employees using the DALO Approach
- Regain and rebuild trust after destructive disagreements
- Decide when to agree to disagree by sharpening your Emotional Intelligence
- Communicative effectively with the four types of communicators: passive, aggressive, passive-aggressive, and assertive
- Collaborate effectively with varying leadership styles
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